Template to review
This is a plain-English starting point for Vetta Digital, not legal advice. Please read it, and change the retention periods if the way you keep records is different, before you rely on it.
Who we are
Vetta Digital is a business run by Lawrence, a sole trader, based in Paddock Wood, Kent. Lawrence is the controller for the personal information described here.
Email hello@vettadigital.co.uk if you have a question about this policy or about your information.
The contact form
If you use the form on this site, we collect your name, email address, company if you add one, the kinds of help you tick, and your message. A hidden field is there to catch automated spam. Leave it empty.
The form is sent to Web3Forms (web3forms.com), which emails it to us and processes the message so it can be delivered. We use it to reply to you, and to decide whether we can help. You can also email hello@vettadigital.co.uk directly. We keep that correspondence for the same reasons.
The reason we use this information is that you asked us to respond. If we then work together, we also use it to take steps toward that work and to keep a record of it.
Analytics cookies
We use Google Analytics 4 only after you press Accept on the cookie banner. Until then the Google tag is not loaded, and analytics cookies are not set.
If you accept, Google Analytics helps us see which pages are used. It can store cookies such as _ga. We do not use it for advertising. Ads storage stays off. Reject does the same as saving Customise with analytics switched off: the tag is not loaded. Cookie settings in the footer lets you change that choice, and we try to clear those cookies if you turn analytics off.
You can reopen the choice at any time with Cookie settings in the footer. More of the wording is on this page, which is linked from the banner and from the contact form.
How long we keep information
These periods are a template. Change them if your records work differently.
Enquiry messages, including form submissions and emails, are kept for up to 24 months after the last contact. If we work together, records needed for that work and for tax are kept for up to 6 years.
If you accept analytics, we intend to keep Google Analytics event data for 14 months. That period is set in the Google Analytics property, and you can change it there.
Who else sees it
Web3Forms handles the contact form so the message can be emailed to us. Google handles analytics if you have accepted. We do not sell personal information. We may also share information if the law requires it.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct it, delete it, or restrict how we use it. You can object to our use of it, and you can ask for information you provided to be sent to you or to someone else where that right applies. You can withdraw analytics consent at any time, using Cookie settings or by emailing us. Withdrawing consent does not affect the reply we already sent.
Write to hello@vettadigital.co.uk. We aim to reply within one month. You do not have to pay a fee for a reasonable request.
Complaints
If you are unhappy with how we handle your information, please email us first. You can also complain to the Information Commissioner's Office (ICO), the UK regulator for personal information, at ico.org.uk/make-a-complaint.
Changes
If this policy changes, we will update this page. Last updated: 17 October 2026.